Terms of Use

1. What Breakthruu is

Breakthruu is a non-clinical emotional-support and companionship platform. It offers a space to talk, express yourself, and feel heard through conversations with AI-powered companions. Breakthruu is not a substitute for care from a qualified mental-health professional.

2. Limitation of Service and Liability

Breakthruu provides non-clinical conversational support and companionship. The platform, its owners, employees, volunteers, listeners, contractors and technology providers do not provide medical, psychiatric, psychological, therapeutic, legal or emergency services unless explicitly stated otherwise and delivered by an appropriately qualified professional.

Information and conversations available through the platform are provided on an "as available" basis for general emotional support. Breakthruu does not guarantee that the service will always be available, uninterrupted, error-free, suitable for every individual or capable of identifying or preventing an emergency.

Users must not delay seeking professional or emergency assistance because of anything communicated through Breakthruu.

To the maximum extent permitted by applicable law, Breakthruu shall not be liable for indirect, incidental, special or consequential loss arising from reliance on conversations, service interruptions, user-generated content, third-party conduct or external resources.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence, breach of statutory obligations, or any liability that cannot lawfully be excluded or limited.

3. No Professional Relationship

Use of Breakthruu does not create a doctor-patient, therapist-client, counsellor-client, fiduciary or other professional relationship. No diagnosis, treatment plan, prescription or clinical assessment is provided through the platform.

India's Mental Healthcare Act describes mental healthcare as including analysis, diagnosis, treatment, care and rehabilitation. Breakthruu is deliberately outside those clinical functions and offers emotional companionship, not professional mental-healthcare delivery.

4. Emergency-Response Limitation

Breakthruu is not an emergency-response provider. We may not know a user's identity, telephone number or location and may therefore be unable to contact emergency services or send assistance. Users experiencing immediate danger must directly contact emergency services or someone physically nearby.

Where permitted by law and technically possible, Breakthruu may take reasonable safety measures when it becomes aware of a serious and immediate threat to life. However, Breakthruu does not guarantee that every high-risk statement will be detected or successfully escalated.

5. Acceptable Use

You agree not to use Breakthruu to harass, threaten, or harm others; to share unlawful content; to attempt to access other users' data; or to circumvent any technical protections. Please do not share passwords, financial information, government identification numbers, home addresses or other unnecessary identifying information through the chat.

6. Changes to these Terms

We may update these Terms as the service evolves. Continued use of Breakthruu after changes means you accept the updated Terms.

7. Contact

For questions about these Terms, please reach out via the Feedback button on any page.